FG Sends Message to Nigerians Over Online Passport Portal

FG Sends Message to Nigerians Over Online Passport Portal

  • The Nigeria Immigration Service (NIS) announced that its online passport application portal has been restored to optimal service following a system upgrade and maintenance
  • The NIS apologised for any inconvenience caused and reiterated its commitment to serving Nigerians globally with excellence
  • The public was assured of efficient and reliable services moving forward

The Nigeria Immigration Service (NIS) announced on January 22 that its online passport application portal has been restored to optimal service following a system upgrade and maintenance.

This was disclosed in a public service announcement made by the Service Public Relations Officer, DCI KT Udo, via X (formerly Twitter).

Nigeria Immigration Service (NIS) addresses Nigerians after restoring passport application portal.
Nigeria Immigration Service (NIS) sends message to Nigerians over online passport portal. Photo credit: OfficialBAT/NigImmigration/X
Source: Getty Images

NIS speaks on system upgrade and maintenance

The announcement highlighted that the online passport application portal had undergone a system upgrade and maintenance, causing temporary inconvenience to users.

The NIS apologised for any disruption caused during this period and expressed gratitude for the public's patience and understanding.

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NIS on commitment to Excellence

In the statement, the NIS reiterated its commitment to serving Nigerians globally with excellence.

"The Nigeria Immigration Service has considered it exigent to inform the public that our online passport application portal is now back in optimal service, after a system upgrade and maintenance. While we apologise for any inconvenience the just-concluded system upgrade and maintenance may have caused, we deeply appreciate your patience and understanding during this time," the announcement read.

NIS gives public assurance

The NIS assured the public of its dedication to providing efficient and reliable services.

The announcement also depicted the importance of the portal for seamless passport application processes for Nigerians both within and outside the country.

Full statement below:

“Passport application portal now in optimal service.
1. The Nigeria Immigration Service has considered it exigent to inform the public that our online passport application portal is now back in optimal service, after a system upgrade and maintenance.

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2. While we apologize for any inconvenience the just concluded system upgrade and maintenance may have caused, we deeply appreciate your patience and understanding during this tin
3. The Service also wishes to reiterate our commitment to serving Nigerians across the globe with excellence.”

What is Nigeria Immigration Service?

The Nigeria Immigration Service (NIS) is a government agency responsible for managing immigration matters in Nigeria.

Established in 1963, the NIS handles the issuance of travel documents, enforcement of immigration laws, and regulation of entry and exit of persons across Nigerian borders.

The Service is committed to ensuring national security, promoting economic growth, and providing efficient and effective immigration services to Nigerians and foreign nationals.

See the X post below:

NIS announces system maintenance on passport portal

Legit.ng reported that the Nigeria Immigration Service (NIS) announced a system upgrade and maintenance on its passport portal.

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In a statement signed by the service public relations officer, Deputy Controller of Immigration (DCI) KT Udo, the NIS said the upgrade would temporarily disrupt its passport application portal for applicants within Nigeria.

However, the upgrade would not affect passport applications for Nigerians residing outside the country, ensuring continuity of service for applicants abroad, NIS assured.

Proofreading by James, Ojo Adakole, journalist and copy editor at Legit.ng.

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Source: Legit.ng

Authors:
Basit Jamiu avatar

Basit Jamiu (Current Affairs and Politics Editor) Basit Jamiu is a journalist with more than five years of experience. He is a current affairs and politics editor at Legit.ng. He holds a bachelor's degree from Ekiti State University (2018). Basit previously worked as a staff writer at Ikeja Bird (2022), Associate Editor at Prime Progress (2022), and Staff Writer at The Movee (2018). He is a 2024 Open Climate Fellow (West Africa), 2023 MTN Media Fellow, OCRP Fellow at ICIR, and Accountability Fellow at CJID. Email: basit.jamiu@corp.legit.ng.