Enjoy Safe and Convenient Trips this Festive Season with Bolt

As the holiday season draws near, there is likely to be an increased flurry of activities. Everyone is up and about, with vacations and visits to family and friends. As is mostly the case, the roads and cities may be congested. So, why not order a Bolt and save yourself some stress this festive season? As the ultimate companion for safer rides, Bolt ensures increased safety, convenience, and efficient mobility. During this festive season, Bolt’s customer-first value system remains at the forefront of its agenda.

Every ride is an experience that begins with matching a driver and a rider. Bolt has put in place the right tools and processes to ensure the utmost safety in this process, beginning with its driver registration and verification process. Recall that in 2021 Bolt introduced a first-of-the-kind, fully customized, and rigorous identity verification portal for drivers as part of their onboarding process.

During verification, all documents and data provided by prospective drivers are cross-matched against various government databases, including Bank Verification Number (BVN) databases, driver’s license databases, and with the National Identity Management Commission (NIMC) to certify authenticity. Recently, Bolt began testing a new driver identification feature that requests impromptu selfies from drivers throughout the day before they can accept new trips to avoid instances of impersonation.

The safety of drivers is also a concern for Bolt, who have activated certain features and measures on their behalf. This includes working with the government to improve its emergency hotlines and passenger identification services which will revolutionize driver safety and passenger accountability.

In September, Bolt introduced its Driver Score and Driver Trip-sharing features to improve the safety of drivers on the platform. The trip-sharing feature allows drivers to share a link with their real-time journey information as an extra layer of safety. The Drivers Score feature also allows them to understand their in-app performance better and helps them aim to offer the best possible rider experience, via transparent metrics. Through the score, drivers will receive constant feedback about their performances.

Bolt takes its responsibility to seriously ensure safe rides in Nigeria, with the safety and well-being of riders and drivers as its top priority. As the leading mobility platform, Bolt commits to safe and affordable rides this festive period for all Nigerians at the touch of a button.

Bolt’s safety features are consistently updated to ensure that all parties remain safe before, during, and after a trip. Visit safety.bolt.eu/ng to learn more about how to enjoy safer journeys in Nigeria.

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Source: Legit.ng