Telcos Seek Govt Approval To Deactivate Nigerian Banks’ USSD Service, Give Reasons

Telcos Seek Govt Approval To Deactivate Nigerian Banks’ USSD Service, Give Reasons

  • Telecom operators are demanding the payment of N250 billion USSD debt owed by Nigerian banks
  • The telcos have approached the Nigerian Communications Commission (NCC) for approval to block services
  • Nigerian banks use dedicated USSD codes for transfers, airtime purchases, and other banking services

Legit.ng journalist Dave Ibemere has over a decade of business journalism experience with in-depth knowledge of the Nigerian economy, stocks, and general market trends.

The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has revealed that telecommunication companies are pushing for regulatory approval from the Nigerian Communications Commission to withdraw Unstructured Supplementary Service Data services(USSD) of Nigerian banks.

ALTON revealed that the banks have owed over N250 billion for services provided in the last six years.

Telecos kick over USSD debts owed by Nigerian banks
Nigerian banks owe telcos over N120 billion Photo credit: Benson Ibeabuchi
Source: Getty Images

The USSD service provides airtime and subscription services and has been adopted in the banking sector because it does not require an internet connection.

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Telcos demand refund

Gbenga Adebayo, the chairman of ALTON, revealed that the debt payments have been a longstanding concern, Punch reports.

He added that the debt has increased over time, from N80 billion in November 2022 to N250 billion.

Adebayo called on banks to address the outstanding debt.

His words:

"Normally, this would be a straightforward commercial transaction, but it has attracted political interest. Under regular circumstances, the contract contains clauses that would allow both parties to prepare and take action.
"However, with the political attention that has developed over time, operators now need regulatory approval before proceeding.
"The fact is, this debt must be paid. It has been delayed for too long, with ongoing discussions and questions surrounding it. What's wrong is wrong, and there's no other way to put it. This debt has been elevated and has lingered for too long."

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USSD codes to lock accounts

Earlier, Legit.ng provided a full list of all banks' USSD codes to lock bank accounts in the event of phone theft easily. Banks have also stepped up their efforts to sensitise their customers and advised them on what to do not to fall victim.

The development followed rising cases of fraud linked to USSD in the country.

Proofreading by James, Ojo Adakole, journalist and copy editor at Legit.ng.

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Authors:
Dave Ibemere avatar

Dave Ibemere (Senior Business Editor) Dave Ibemere is a senior business editor at Legit.ng. He is a financial journalist with over a decade of experience in print and online media. He also holds a Master's degree from the University of Lagos. He is a member of the African Academy for Open-Source Investigation (AAOSI), the Nigerian Institute of Public Relations and other media think tank groups. He previously worked with The Guardian, BusinessDay, and headed the business desk at Ripples Nigeria. Email: dave.ibemere@corp.legit.ng.