“Be Vigilant”: Starlink Sends Warning to Customers After FG Reportedly Sanctioned Company

“Be Vigilant”: Starlink Sends Warning to Customers After FG Reportedly Sanctioned Company

  • Starlink has advised customers against purchasing from unauthorised grey market products
  • It stated that products already in use outside of their approved areas might be subjected to fines
  • The company also said this is to guarantee that each kit offers users the support, compatibility, and quality they need

Legit.ng journalist Zainab Iwayemi has 5-year-experience covering the Economy, Technology, and Capital Market.

Starlink has cautioned consumers against buying products from the unapproved grey market.

Starlink sends warning to customers
Each Starlink kit has a unique serial number that is unique to the nation where it was activated. Photo Credit: Elon Musk
Source: Getty Images

Every Starlink kit has a distinct serial number that is exclusive to the activation country. Hence, grey market kits won't be activated, and kits that are already in use outside of their approved areas might be subjected to fines and possibly even service limitations.

This advice ensures that each kit provides users with the quality, compatibility, and support they need for optimum performance.

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Daily Independent, citing a source in Zimbabwe, reported that customers have reportedly purchased Starlink kits that were not meant for their particular nations.

To guarantee authenticity and functionality, customers are strongly advised to buy only from authorized distributors and shops. The purpose of this step is to protect Starlink's operational integrity and protect customers from fraudulent products and service interruptions.

As part of its goal, Starlink is still dedicated to increasing internet access globally, particularly in distant and disadvantaged places. Through its cutting-edge satellite network, Starlink is providing dependable, fast internet, closing the digital divide and bringing communities together all across the world.

To fulfill this goal, Starlink ensures that every kit satisfies the needs of its target market through stringent quality control and distribution procedures. Starlink advises customers to exercise caution and only buy kits from authorized Starlink distributors and dealers.

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Nigerian govt to reportedly sanction Starlink

Legit.ng earlier reported that the Nigerian Communications Commission (NCC) reportedly found Starlink guilty of breaching part of the Nigerian Communications Act (NCA) 2003.

This followed the company's decision to increase its subscription rates without regulatory approval.

Starlink, owned by Elon Musk, had announced a near 100% increase in its subscription fee from N38,000 to N75,000.

Proofreading by James, Ojo Adakole, journalist and copy editor at Legit.ng.

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Source: Legit.ng

Authors:
Zainab Iwayemi avatar

Zainab Iwayemi (Business Editor) Zainab Iwayemi is a business journalist with over 5 years experience reporting activities in the stock market, tech, insurance, banking, and oil and gas sectors. She holds a Bachelor of Science (B.sc) degree in Sociology from the University of Ilorin, Kwara State. Before Legit.ng, she worked as a financial analyst at Nairametrics where she was rewarded for outstanding performance. She can be reached via zainab.iwayemi@corp.legit.ng

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