New Commercial Bank Finally Commences Operations, Ready to Compete With Access, Zenith, UBA, Others
- NOVA Merchant Bank has finally commenced operation at its Victoria Island office in Lagos
- According to the bank, there will be new branches opening soon in Lagos, Abuja, Port Harcourt, and Kano
- Additionally, the bank introduced the revolutionary "Physical" model and promised customers seamless operation
Legit.ng journalist Zainab Iwayemi has over 3-year-experience covering the Economy, Technology, and Capital Market.
The first commercial banking branch of NOVA Bank, formerly known as NOVA Merchant Bank, has opened at 18, Kofo Abayomi Street, Victoria Island, Lagos state.
The development marks the official start of the bank's operations as a national commercial bank in the country.
The move also comes after the final license for the bank to start operating as a national commercial bank was approved by the Central Bank of Nigeria (CBN).
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More branches to open
In addition to the recently constructed facility in VI, the bank announced that more new branches would open in Lagos, Abuja, Port Harcourt, and Kano soon.
Speaking at the opening of NOVA Bank's commercial banking operations, Phillips Oduoza, the bank's founder and chairman, emphasised the company's steadfast dedication to providing outstanding customer service and keeping a focus on its clients.
Daily Trust reported that he also took the chance to reveal the ground-breaking “PHYGITAL” model, which he claimed to be NOVA's trademark.
He said:
"We are pleased to continue our tradition of excellence established as a merchant bank and further extend the banking experience to the retail end of the market. As we expand our services, we remain dedicated to delivering an unparalleled banking experience that seamlessly integrates the physical and digital realms,” he said.
“Our trademarked PHYGITAL experience combines a select number of strategically located physical branches with high-tech, seamless digital banking capabilities, ensuring that our customers receive the best of both worlds. This approach allows us to provide personalised, in-person service where it is most needed, while also offering the convenience and efficiency of cutting-edge digital solutions.”
Bank to continue providing top-notch services
In the same vein, Wale Oyedeji, the managing director and chief executive officer of NOVA Bank, stated that for more than five years, NOVA has contributed to the prosperity of prominent corporations and affluent individuals by providing customised solutions that address their specific business requirements.
He said the bank is still dedicated to providing cutting-edge services and upholding its reputation as a top merchant bank even as it expands to serve a wider range of clients.
Esther Adino, the bank's group head for retail and digital banking, also emphasised NOVA Bank's creative financial options.
She said:
“At NOVA Bank, we provide a comprehensive suite of banking services tailored to meet the diverse needs of individuals, SMEs, and large corporations. Our card solutions ensure convenience and security for everyday transactions. Our state-of-the-art mobile app empowers customers to manage their accounts, transfer funds, pay bills, and do much more, all from the convenience of their mobile devices.
“Additionally, we offer quick and efficient POS solutions that facilitate seamless transactions for SMEs and large businesses, along with flexible account options designed to cater to the varied financial needs of our customers.”
Nigerian bank increases staff salary
Legit.ng earlier reported that NOVA Merchant Bank Limited substantially increased its staff salaries.
The significant increment across all staff categories by the board of directors signified a strategic move, according to the bank.
It stated that the move cemented its commitment to workforce development, especially after the bank was okayed to transition into a commercial bank.
Proofreading by James Ojo Adakole, journalist and copy editor at Legit.ng.
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Source: Legit.ng