“We Lost $15m”: Erisco Foods Moves to Sue Facebook User For N5bn Billion For ‘Bad’ Product Review
- Erisco Foods said it plans to sue a customer, Chioma Egodi, who reviewed one of its products on social media
- The company’s founder, Eric Umeofi, revealed the plan in a recent television interview
- He said Egodi’s actions have caused the company to lose a $15 million credit line from a Chinese firm
PAY ATTENTION: #StartupSouth Awards 2023 Nominated Legit.ng in the category Best Startup Coverage! Your support matters - click to VOTE for Legit.ng for free!
The management of Erisco Foods is perfecting plans to sue Facebook user Chioma Egodi for N5 billion for damages over her review of one of its tomato pastes.
Erisco Foods’ founder, Eric Umeofia, revealed the company’s plans in an Arise Television interview on Thursday, September 28, 2023.
Erisco said Egodi refused to issue a public apology
Nairametrics reports that Umeofia said the decision to sue EgodI is based on her failure to publicly apologize as her actions have harmed the company’s reputation.
PAY ATTENTION: Follow us on Instagram - get the most important news directly in your favourite app!
According to him, the company faced enormous challenges due to Egodi’s ‘soared’ Facebook review, stating that a Chinese firm suspended a credit facility of $15 million from two customers due to her actions.
He said if she apologizes, the company will sue for N5 billion in damages.
The Erisco Foods boss said she was never a customer, stating that her claims were baseless.
Umeofia said she admitted wrongdoing while in detention and offered to issue a written apology.
The face-off between the duo began when she said on Facebook that she bought one of the company’s Tomato Paste, which tasted sugary.
Her Facebook post has since been deleted.
Nigerians attack Erisco Foods on social media.
Erisco Food and its founder came under a severe attack on social media over the arrest of Egodi.
Many Nigerians expressed displeasure with the company’s actions against Egodi on X, formerly Twitter.
One person said:
“A simple complaint that should be dealt with through the civil remedy of defamation is done away with, and the police graft itself as an instrument to protect people of power.”
Another said:
“A customer expressed her view on your tomato product. You decided to deploy the police to arrest her in Lagos and had her transferred to Force Headquarters in Abuja.”
Legit.ng reported that the Federal Competition and Consumer Protection Commission (FCCPC) waded into the matter and secured Egodi’s release from detention.
Umeofia accused the agency of bias, stating that it is too protective of smaller companies against big players.
"It's Sugary:" Facebook user arrested after "Bad" review of Erisco Foods' tomato paste.; you
Legit.ng reported that the Federal Competition and Consumer Protection Commission (FCCPC) has promised to summon Erisco Foods Limited over the arrest and detention of Chioma Egodi Jnr. On September 17, 2023,
Egodi took to Facebook to express her displeasure after using Nagiko Tomato Mix, one of the company’s products.
She shared the picture of the opened tomato paste in her post.
Source: Legit.ng