"Visit Our Official Website": Nigerian DisCo Calls on Customers to Apply for Prepaid Meter
- Eko DisCo has urged customers without prepaid meters to register for them in order to eliminate estimated billing
- The company plans to bridge the metering gap by providing smart meters to all electricity consumers under its coverage area
- The DisCo also advised electricity consumers not to pay any fees to installers before their meters are set up
Legit.ng journalist Victor Enengedi has over a decade's experience covering Energy, MSMEs, Technology and the Stock Market.
The Eko Electricity Distribution Company (EKEDC) has urged customers without prepaid meters to register for them in order to eliminate estimated billing.
Rekhiat Momoh, the acting chief executive officer of EKEDC, made this appeal during a customer engagement forum at the Ijora Business Unit in Lagos, which serves areas such as Otto, Iganmu, Ijora, Alaka, Iponri, Ebute Metta, Adekunle, Iwaya, Otto, Onike, Surulere, Yaba, and Ajegunle.
Source: UGC
It would be recalled that the company recently announced the new, deregulated meter prices for metres placed under the Metre Asset Provider.
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EKEDC plans to bridge the metering gap
Represented by EKEDC's general manager of commercials, Samuel Edoho, Momoh emphasised that the meeting aimed to foster collaboration with customers.
She highlighted the company's commitment to safeguarding lives, properties, and equipment, and noted that the town hall meeting provided an opportunity to directly address issues affecting communities within the EKEDC network.
According to The Nation, Momoh also pointed out that ongoing stakeholder engagement has led to positive outcomes, with prompt feedback helping to review and address challenges related to power supply, vandalism, and other service delivery issues.
She assured customers that EKEDC has plans to bridge the metering gap by providing smart meters to all electricity consumers and that payments made for meters would be refunded through tokens.
She said:
“Customers who are yet to register are advised to visit EKEDC’s official website and fill out the application form to benefit from the ongoing massive metering.
“We have given matching orders to all meter vendors to install all backlogs with immediate effect to enable all customers to have access to prepaid meters.”
Regarding the issue of meter installer extortion, Momoh advised electricity consumers not to pay any fees to installers before their meters are set up.
She mentioned that many meter vendors and installers have already faced penalties for demanding extra charges for meter installations.
In response to the current economic climate, the company's board of directors approved a 20% cost of living adjustment for its employees, effective July 2024.
Employers seek reversal of electricity tariff hike
In related news, Legit.ng reported that the Nigeria Employers Consultative Association (NECA) has expressed concern over the rise in electricity tariffs.
The association said the move negatively impacts businesses and the general public and should be reconsidered.
NECA's director general, Adewale Smatt-Oyerinde, explained in an interview that the tariff hike has resulted in higher costs for goods and services.
Proofreading by James, Ojo Adakole, journalist and copy editor at Legit.ng.
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Source: Legit.ng
