How to cancel auto-renewal on Glo: Complete guide for 2025
Many Nigerians have subscribed to auto-renewable call and internet plans. These plans are convenient because they allow customers to access services without worrying about the scheduled expiry dates. If you are a Glo customer using these plans and wish to stop your subscription, you should learn how to cancel auto-renewal on Glo.
Source: UGC
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Glo is one of the top mobile networks in Nigeria. Many users subscribe to its packages because they are affordable and often come with extra bonuses. If you are wondering how to cancel auto-renewal on Glo, do not fret. Get all the details below.
How to cancel auto-renewal on Glo
Learning how to stop auto-renewal on Glo is crucial for all subscribers. With this knowledge, you can stop subscriptions whenever you do not need them and reactivate them when required.
Auto-renewal means your plan will be extended for the next period as long as you have enough money in your account. Airtime or credit is automatically deducted for the plan you have subscribed to.
If you have been wondering how to opt out of auto-renewal on Glo, you can deactivate your subscription using a USSD code, SMS, or online.
How to cancel auto-renewal on Glo with USSD code
If you have been asking yourself how to deactivate all subscriptions on Glo, you can do this using the USSD code *777#.
Once you dial this code, you should follow the prompts to deactivate auto-renewal services. This is the universal code you need to manage everything about your Glo line. You do not need to be connected to the internet to access services using this code, and it works on all device types.
Source: UGC
How to stop Glo auto-renewal via SMS
If you have activated the auto-renewal feature for your subscription, airtime will automatically be deducted from your SIM card. Here is how to stop Glo from deducting your credit for data or other subscriptions.
- On your mobile phone, go to the messaging (SMS) app.
- Type the word CANCEL and send it to 127.
- All your subscriptions will no longer be automatically renewed.
- You will also receive a text message confirming the successful opt-out of the auto-renew option. This works on all handset models and all data plans offered by the Glo mobile network.
How to stop Glo auto-renewal online
It is possible to deactivate all your auto-renewable subscriptions by visiting the official Glo website. Follow the steps below to complete the process.
You can deactivate all your auto-renewable subscriptions by visiting the official Glo website. Then, follow the steps below to complete the process.
- On the site, click Sign In.
- Enter your login details to access your account.
- Go to the My Account menu.
- Choose to unsubscribe from your subscription package.
Glo customer care number
If you need to contact the customer desk for further enquiries, use the contact details below.
- Prepaid telephone numbers: 300 (subscribers)/ +2348050020121 (other networks)
- Postpaid telephone numbers: 300 (subscribers)/ +2348050020200 (other networks)
- Email addresses: ccustomercare@gloworld.com/ corporatecare@gloworld.com
- Instagram: @globacomlimited
- Facebook: @GloWorld
Source: UGC
What is the code to cancel Glo data auto-renewal?
The code to cancel data auto-renewal is *777#. Once you dial this code, you should follow the prompts to deactivate auto-renewal.
How do you cancel your Glo subscription?
You can cancel using the USSD code *777# or by texting the word CANCEL to 127. You can also deactivate your subscriptions online using the official Glo website.
How do you stop Glo from deducting your credit?
You can stop the deduction by deactivating all auto-renewal packages you are currently using. To deactivate, follow the comprehensive guide above.
What is Glo in Nigeria?
Glo is a telecommunications network with millions of subscribers in Nigeria and Ghana. It is owned by Globacom, and its aim is to offer telecom solutions that make life easier.
Does Glo work in the USA?
You can use Glo roaming services whenever you are outside the country. International roaming services enable you to stay in touch with family, friends, and business associates whenever you are in the USA or other countries.
Learning how to cancel auto-renewal on Glo is crucial for all network subscribers. With this knowledge, you can deactivate all auto services you no longer need and prevent the network from deducting your balance.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
Legit.ng recently published a guide on how to check your NIN number on MTN, Glo, Airtel, 9mobile, and online. Did you know every Nigerian citizen must have a National Identification Number (NIN)?
The number is issued by the National Identity Management Commission (NIMC). NIMC regulates NIN enrolment and issuance, identity verification, and data authentication. If you have forgotten the digits, you should learn how to check your NIN number today.
Source: Legit.ng
Cyprine Apindi (Lifestyle writer) Cyprine Apindi is a content creator and educator with over six years of experience. She holds a Diploma in Mass Communication and a Bachelor’s degree in Nutrition and Dietetics from Kenyatta University. Cyprine joined Briefly.co.za in mid-2021, covering multiple topics, including finance, entertainment, sports, and lifestyle. In 2023, she finished the AFP course on Digital Investigation Techniques. She received the 2023 Writer of the Year Award. In 2024, she completed the Google News Initiative course. Email: cyprineapindi@gmail.com
Adrianna Simwa (Lifestyle writer) Adrianna Simwa is a content writer at Legit.ng where she has worked since mid-2022. She has written for many periodicals on a variety of subjects, including news, celebrities, and lifestyle, for more than three years. She has worked for The Hoth, The Standard Group and Triple P Media. Adrianna graduated from Nairobi University with a Bachelor of Fine Arts (BFA) in 2020. In 2023, Simwa finished the AFP course on Digital Investigation Techniques. You can reach her through her email: adriannasimwa@gmail.com
