MTN Gives Update After Network Outage in Lagos, 4 Other States, Advises Customers
- MTN Nigeria has announced the restoration of network services after an outage affected parts of Lagos, Oyo, Rivers, Delta, and the FCT
- The company alerted customers to the disruption on Thursday, October 8, 2026, warning that some services might be temporarily unavailable
- MTN apologised to affected subscribers and advised those still experiencing connectivity issues to restart their devices
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MTN Nigeria has announced that it has fully restored its network services after an outage affected customers in parts of Lagos, Oyo, Rivers, Delta, and the Federal Capital Territory (FCT).
The telecommunications company confirmed the restoration in an update after initially notifying subscribers of network challenges on Thursday, October 8, 2026.
Source: Getty Images
In an earlier notice shared by MTN Nigeria Support on X, the company said it was experiencing network challenges in some affected areas.
“Network outage alert! We're experiencing network challenges in some parts of Oyo, Lagos, Rivers, FCT and Delta States and our services may be temporarily unavailable as a result."
MTN apologises to customers, confirms restoration
In a subsequent update titled “We're Back Online!”, MTN announced that the network issue had been resolved and apologised to customers who experienced difficulties using its services.
The company said:
“We sincerely apologise for the challenges where some customers experienced difficulty using our services.
“The issue has been resolved, and services are fully restored.”
The telecommunications operator also provided instructions for subscribers who might still experience connectivity problems.
“Still having issues? Please restart your device to reconnect. “Thank you for your understanding,"
MTN concluded its message by thanking subscribers for their understanding during the disruption.
The company did not provide further details about the cause of the outage in its restoration notice.
Network disruption affects telecommunications services
Telecommunications services are essential for calls, internet access, mobile banking, business transactions and other digital activities.
Network outages can temporarily disrupt these activities, particularly for customers and businesses that rely on mobile connectivity for daily operations.
Source: UGC
MTN Nigeria is one of the country's major telecommunications operators, providing voice and data services to subscribers nationwide.
The latest announcement indicates that the company has resolved the reported network challenges.
However, customers still experiencing connectivity problems have been advised to restart their devices to reconnect to the network.
Relief as MTN restores airtime, data borrowing service
Earlier, Legit.ng reported that MTN Nigeria restored its airtime and data borrowing service, allowing millions of subscribers to once again access emergency credit after weeks of disruption linked to a regulatory dispute.
The telecommunications company confirmed that eligible customers can activate the service by dialling *303# to borrow airtime or data based on their approved credit limits.
The restoration comes after Airtel and Glo had already resumed the service, following the suspension of the Federal Competition and Consumer Protection Commission's (FCCPC) enforcement of its Digital, Electronic, Online or Non-Traditional (DEON) Consumer Lending Regulations.
Proofreading by James Ojo, copy editor at Legit.ng.
Source: Legit.ng
