How to chargeback on PayPal in 2019
If you want to know how to chargeback on PayPal, you are in the right place! PayPal chargebacks allow you to get your money back after a transaction. This easy guide will explain to you what steps to perform in order to save your money.
Source: UGC
The good news is that this function is available for all users of this payment system. Here we have a step by step guide to make chargeback PayPal even easier.
Easy guide on how to chargeback on PayPal for buyers
PayPal is a worldwide known company that deals with online payments. The online payment processor allows one-click transactions, and also provides a number of other convenient services. Safety is one of the main values of this service, and PayPal chargeback is a perfect option that helps avoid losing your money.
If you made a purchase with the help of this online payment system and received a damaged or wrong item or did not receive the purchased item at all, you can get your money back. Here are some possible reasons for a chargeback:
- A buyer did not receive his or her item
- A buyer received a wrong, defective or damaged item
- A credit card charge was not recognized
- An item was charged more than one time
- A payment was not authorized
How to chargeback on PayPal
- A buyer requests a chargeback from his credit card company
- The credit card company informs the merchant bank
- After that, the online payment system holds the seller's funds related to the chargeback
- The buyer receives a notification via email and also the company asks for necessary information to resolve the dispute
PayPal charge back fee is $20.
Source: Facebook
How to do a chargeback? A few words for sellers
The first and the main rule is to have enough evidence that you, as a seller, sold a qualitative item. When it comes to selling any digital items (designs, music) it is important to have screenshots of your communication with the buyer; it will help to prove that he or she bought the item from you.
The system gives a seller the ability to supply information to dispute a claim; this is needed to prevent fraud. The service sends this provided information to the credit card company to recover the funds. If there is enough proved information, you may get your money back.
Note that the whole process is based on the credit card issuer. The company may return money to your account after contact with the credit card company. The online payment system applies to both participants of the dispute and asks them to provide more information about the situation.
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Here are the instructions on how to resolve a chargeback complaint:
- You need to log in to your PayPal account and go to the "Resolution Center" page
- Click 'Respond' under action next to your case
- Click "Resolve Chargeback Now"
- Choose one of the options: you may provide valid tracking information; valid proof of refund; accept liability for returning the funds
- Provide any other evidence related to the dispute
- Click “Continue” and follow the provided instructions
It is also important to communicate with the buyer through the email that is associated with his or her personal account in the payment system. After that, a chargeback specialist will lookinto the matter. If the decision is in your favour, the buyer is charged for the transaction, and you get your money back.
Source: UGC
Note that there are cases of Paypal chargeback scam when dishonest buyers or sellers try to get their money back unlawfully. That is why the more evidence you submit, the better your chances are at winning the dispute; this is a golden rule of how to charge back on PayPal.
Now that you know how to chargeback on PayPal, we hope that this information will help you to avoid fraud and save your money. Be attentive while making an online deal and do not be afraid to contact customer service if you have any questions.
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Source: Legit.ng
